Cancellations & Returns
Right of cancellation
If you are a consumer you have the right to cancel the contract within 14 days without giving a reason. The cancellation period of 14 days is starting at the time when you or a third one who was ordered by you to do so will accept the goods. To use your right of cancellation you have to inform JET-PRINTS.COM, c/o Claus Mayerhofer, Kurze Wertachstr. 9, D-86153 Augsburg, Germany, Phone +49 821 15999067, Email firstname.lastname@example.org, with a written message about your decission to cancel the contract. You can use the given cancellation form but don't have to. To meet the cancellation period it is good enough that you send away the notification of the use of your right of cancellation within the period of your right of cancellation.
Consequences of the cancellation
When you cancel the contract we have to return all payments including postage and handling fees within 14 days starting the day when your cancellation arrives. For the payment return we use the same means as you used for payment if we do not specifically aggree on a different method. Under no circumstance will you be charged for the return of money. We can refuse the back payment until we receive the goods back or you have given the proof that you sent them back, whatever comes first.
You have to send the goods back or hand them over latest 14 days after you informed us about the cancellation. The period is met when you send the goods prior the 14 days deadline. The complete costs for the return have to be covered by the costomer.
You have to cover for the loss of value of the goods only if the reason was not the normal and necessary examination of the features, the functionality and the materials of the goods.